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Data Transit Launches New Customer Portal

Customer Service Maximized though Portal Technology

San Jose, CA. (July 14, 2003) -- Data Transit Corporation, the leading supplier of modular bus protocol analyzers, announced today the launch of its new Customer Portal. Customers are now able to access their own dedicated customer area for product updates, software downloads, tips, articles and information for each of their Data Transit Analyzer and PacketMakerô products. This portal provides an easy way to download software updates and replaces the previous method of downloading software from the main website.

Customers who already own products from Data Transit should register as soon as possible in order to obtain access to new software updates for their products. In addition, they will find new helpful support materials contained in the portal. All that is required to log into the customer portal is a valid product serial number and completion of a simple registration process.

"Data Transit's Customer Portal is just one of the ways we are enhancing the quality of our Customer Support to ensure customer satisfaction," said James Wright, Vice President - Marketing & Sales of Data Transit Corporation. "This tool will help us focus our support to specific customers and their product development needs."

The main website software download location will be phased out over the next several weeks. Customers should expect an easy downloading experience, up to date FAQs, new user manuals and e-mail notices of software updates by registering at the customer portal.

 

About Data Transit
Founded in 1990, Data Transit designs, manufactures and sells the Bus Doctor™ line of protocol analyzers and the PacketMaker™ traffic generators. Data Transit has grown from a niche storage analysis product provider to be a major player in the test and measurement industry. The company's mission is to offer the best analysis tools for complex development environments such as network servers and storage area networks, SANs. Its Bus Doctor modular approach allows users to attach different bus pods to a single analyzer as needed. This unique methodology provides customers with a superior value proposition while giving them the advantage of using a single tool for multiple applications. The Bus Doctor is also differentiated from its competitors by its powerful triggering, large trace buffers and multiple-bus analysis capabilities with a single reference clock and cross triggering. Data Transit supports fifteen busses including Serial ATA, PCI Express, Serial Attached SCSI, Fibre Channel, Gigabit Ethernet, iSCSI, PCI, ATA/ATAPI, SCSI, USB and others.

 

PacketMaker and Bus Doctor are trademarks of Data Transit Corporation. All other trademarks are property of their respective companies.


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